Change Request Management Critical Objects Check and Approval

How to activate and configure the “Critical Objects Check and Approval” feature?

COA is a powerful ChaRM feature to prevent the release of transport requests containing critical objects. It can easily be activated. We need only a little bit UI Configuration (field Critical Objects), Customizing (Actions “Process Critical Object” and Partner Function “Change Manager”), Authority Assignment (Approval Authority) and Master Data Maintenance (Activation + Definition of Critical Objects).
This short guide explains all steps which need to be done. Additional it explains how to mark all changes as critical or how to mark all configuration changes of a certain customizing table as critical independent from the way of maintenance (table, view, view cluster, IMG, SE16, …).

Change Request Management Critical Objects Check and Approval.pdf (808.2 KiB)

Change Request Management Dual Landscape Synchronization with Retrofit

Handbuch zum automatischen Abgleich von systemübergreifenden Parallelentwicklungen mittels Retrofit

In Systemlandschaften, in denen an mehreren Releases gleichzeitig gearbeitet wird, können Änderungen in unterschiedlichen Entwicklungssystemen vorgenommen werden. So können im Entwicklungssystem Neuerungen entwickelt werden und gleichzeitig in einem Wartungssystem für die produktive Systemlandschaft Fehler korrigiert oder Verbesserungen vorangetrieben werden. Wichtig ist in diesem Fall der regelmäßige Abgleich der Systemstände. Da Arbeiten parallel ausgeführt wurden, sind Änderungen nicht über einfache Transporte von Aufträgen ins jeweils andere System möglich, da die Gefahr besteht, dass aktuelle Softwarestände überschrieben werden und Inkonsistenzen entstehen. Um dies zu vermeiden, können Sie einen kontrollierten Abgleich in das jeweilige Zielsystem durchführen. Dieser Vorgang heißt „Parallelabgleich“, „Duale Landschaftssynchronisierung“, „Transportnachbereitung“ bzw. „Retrofit“.

Change Request Management Retrofit.pdf (1.5 MiB)

IT Service Management & Change Request Management My Messages Widget

How to create and use own widget variant configurations?

The “My Messages Widget” feature can be used as very helpful end-user´s inbox. You are able to configure own widget variants to satisfy all business needs.
However, you have to do some developments to make these customer specific variants useable. This short guide explains which development and configurations activities need to be done to make own widget variants useable.

IT Service Management My Messages Widget.pdf (540.6 KiB)

SAP CRM & SAP Solution Manager PPF Action Condition Enhancement

How to add attributes for PPF action conditions?

The PPF action framework is a powerful framework to trigger actions (= sending smartforms or executing methods) dependent on several events & issues (= schedule and start conditions).
However in SAP standard there is only a small set of business transaction related attributes which can be evaluated. This document explains how to enhance the PPF by additional customer or SAP standard attributes with minimum development effort.

PPF Action Condition Enhancement.pdf (559.8 KiB)

SAP CRM & SAP Solution Manager E-Mail Notification Enhancement

How to send E-Mails to business partners not mentioned in the current business transaction?

We want to send e-mail notifications on certain conditions to certain partners. However some recipients are only valid on the level of predecessor transactions. SAP standard only supports e-mail notifications to partners of the current Business Transaction.
This little solution removes this limitation and opens the way to send notifications to partners of the current and predecessor transaction.

E-Mail Notification Enhancement.pdf (299.9 KiB)